This is a Pod One production. For more information, visit Pod One. Co. Uk. This is 

the Business Village People Podcast.  Hello, I'm David Markwell. And welcome, welcome, welcome to the Business Village People Podcast. This is episode seven. In this Podcast, we showcase stories from the company's service providers and staff at the business village in Barnsley, South Yorkshire. Well, if you're ready, let's go. 

In this episode, we meet Karen Greenwood from Newable, a non-bank lender.  Newable was founded in 1982  as the Greater London Enterprise by a number of London Borough Councils to help companies with funding. And today, they also have more than a finger or two in the business village pie as well. In the past, Karen has worked for banks and independent lenders  and has provided funding ranging from 8, 000 to purchase a second-hand car to a multi-million pound deal.

Which you'll hear about shortly. Here's Karen's story. I work at Newable Commerce and currently head up the credit and risk team. Newable Commerce was created 40-odd years ago by the London Borough Councils um, designed to service the SME market because they were underserved in many areas. So Newell has effectively three divisions, uh, workspace, advice, and lending, and it was designed to take in a One man band who needed an office for the day or a desk or a meeting room, give them advice on how to break into new markets, uh, how to achieve new customers, and then how to fund his work and capital.

And we do exactly the same thing today from the little One man band through to businesses that turn over 10 to 20 million pounds. Could you help out a little Podcasting business in Barnsley?  Quite possibly, we could help out a little Podcasting business in Barnsley. This One, we do have One caveat.

So Nouveau Commerce is One of the divisions in Lending. We've been set up to help export in SMEs. Um, it's a part of the market we feel is very much underserved. In our advice division, we've had the International Trade Advisors in there. So we've got some experienced people behind the scenes that can help and direct, as well as things like DBT and UK Export Finance. 

Um, they're saying from our side, we look at finding different ways to find the right solution depending on what size of the exporting business is and what they're trying to achieve. So we've got some existing exporters and we've got some who are new to exporting. When I was reading the web page and the stuff that you sent through to me, it's straight out with the top of my head.

How did you start in this business and why? Oh, goodness me. So I came through a traditional banking route many, many years ago, um, because I wanted to work in the small to mid market section. Didn't want to go into corporate banking where the big boys are because quite frankly, they're, they're really easy decisions to make.

The difference is that we help the SMEs. Um, as I knew, but we're set up to help the SMEs, which really attracted me, um, into the job. Um, we've gOne from the last three years to no lending to offering under the recovery loan scheme and launching the growth guarantee screen, which is now replaced the recovery loan scheme.

And we obtained our accreditation on UK export finance scheme. I'm very proud of that actually, because it took us two and a half years and we're the only non bank lender on the scheme. And the whole point is we are the Ones that's there to try and support the SMEs. Um, One of my favorites. Well, it's not my favorite, but it's One of my favorite to remind people of how desperate the need is for the SMEs is that SMEs in this country export compared to 44 percent in Germany.

You know, we're supposed to be a nation of small businesses and the small businesses today become the medium sized businesses tomorrow and the big businesses thereafter.  And I genuinely feel that they're not helped sufficiently by people with the expertise and knowledge, the ability to signpost and network people, or just understand what challenges they face.

So this is why I came into it. And I absolutely love it. We've got 200 clients on our books in two years time. Um, we are the biggest lender by number of clients on the UK expertise. What finance scheme, which I say I'm very proud of because we can see we make a difference. We don't just provide funding which is used in day to day working capital.

We've  provided funding that's being used for recruitment for expansion  for developing new products, a lot of green technology. So we really make a difference. I love it. What's the marketplace like for non bank lenders? Is it a particularly big market or? It's huge. So currently, as I said, we have 200 clients in our box in two years time, and we have huge growth ambitions. 

We've carried out research that we believe there's currently about 300, 000 SMEs in the UK that could actually  be supported through our range of cash flow solutions. Can I just stop you there? If you even What did you say? 300, 000? 300, 000,  And if you think, you know, our client base, we're scratching the surface and, well, not even scratching the surface.

Um, and I find that quite frightening that it is a huge marketplace, probably One of the biggest issues NESME, the experts, have.  Has to face is convincing people that they're a robust business and the exporting doesn't make them a higher risk. Um, you know, from outside, I look at an exporting businesses, far more robust, far more sophisticated because I understand the challenges that they go through.

They have so many challenges. so much administration to deal with, they have to understand the rules and regulations in every single country. Um, and, and that amount of knowledge and expertise, it takes years to, to build up and actually fight your way through all of that to then actually be able to go and sell something abroad.

So I've got a lot of respect and admiration for exports and SMEs. I really do. So what would happen if somebody knocked on your door  and said, um, We need some help. What can you do for us?  So we, we have a small team here. Uh, we have a small team currently of 14. And what would happen is One of the relationship managers at the front end would speak to the business, get to know them, understand what they're trying to achieve, understand what their challenges are and how they wish to face it.

And particularly if it's from a lending side and a funding side.  Work a solution to cover that challenge and hopefully get them to where they want to be. We've got a number of businesses that come to us because they're growing. They won a new contract and it's a step change. And the issue they found when they've gOne to the banks, if they can get them to talk to them, is that their previous financial history doesn't support lending them more mOney because they're not big enough.

And that's where we come in, you know, we like to support the growing businesses. We look forward, we look at what their contracts are coming in, we understand what the cash flow is going forward may be, and we put together a solution that works for everybody.  What's Newable's connection with the business village? 

So, Newable owns, uh, the Barnsley Innovation Centre, would you believe? Da da da da da da da!  We'll get these windows cleaned, quite frankly.  So our advice division, which I mentiOned previously, um, there's an agreement that predates myself being a Newable, this is how old it is, that, uh, apparently they set up the innovation centre with, uh, Barnsley Council and our advice division.

And ultimately they effectively inherited the business village. So some of my colleagues, I believe, are based there and you probably see them walking around, um, day to day. Um, I'm obviously not a million miles away because I'm a Sheffield girl. But yes, so we actually own the premises and we own the business center.

So, you know, if there's somebody that you want to talk to, if a member of the team or a member of the vice is not there, you know, quite happily pick up the phOne to myself or the rest of my team around the country. So tell me about the five values. that you work to? And what do they mean?  Okay, so  Nuble has its own set of values.

Um, it's the values that we find that our clients tend to work to. So we reflect that from our side, you know, we've got things like dream big, you know, we want ambitious businesses. Going back to my point where we're talking about businesses, you've won a new contract and looking for funding. We want to help them take that step along the next journey on the way, I should say on their journey to go this One.

Um, you know, again, trying to, you know, be experts in our field. This is why we set up Newbill Commerce and why we're focused on a particular area of the market. We know that we've got expertise in house and we know that we've got contacts elsewhere that can help us to support and guide the business or signposting to other people who've got that knowledge and support.

Um, and so our values, they reflect what we do. They reflect from where we come from. Ultimately, and so from setting out to helping the smaller SMEs to achieve their emissions, to achieve their drives and do things in the right way as well. You know, where Newable is, um, it's often described as a very grown up business.

And I think it is. We are a bunch of people that want to sit here, want to talk to you, want to understand what challenge you're facing. And we want to help you. We don't want to try and put you into a round peg into a square hole sort of thing. Thank you. We want to deal with you as an individual because every business is different.

So how did you get into the game of finance and working for banks? Was it a dream when you were at school in Sheffield and you thought, you know, t